Privacy Policy

Data you provide or generate

Information we collect

Depending on how you use the site, Stryvar may collect your name, email address, phone number, support messages, cart activity, IP address, device and browser information, cookie identifiers and records of interactions with the store. If checkout is enabled and you place an order, billing and delivery details and order records may also be collected.

Sources

How information is collected

Information may come directly from forms, cart or future checkout interactions; automatically through essential website technologies; or from providers involved in hosting, payment, delivery, fraud prevention and support.

Purpose

Why we use information

Stryvar uses personal information to operate the website and cart, answer support requests, prevent fraud and misuse, maintain records and meet legal obligations. Once online ordering is enabled, information may also be used to process, deliver and support orders and returns.

Future checkout

Payments

Once enabled, payment information will be handled by the payment method selected at checkout. Stryvar may receive transaction details needed to confirm and support an order but does not intend to store complete card numbers in the website database.

Site technology

Cookies and analytics

Essential cookies support the cart, session and website operation. Stryvar uses Ahrefs Web Analytics, configured without analytics cookies, to understand aggregate visits, page views, referral sources and basic browser or device information. Ahrefs may receive technical data such as an IP address to provide and secure the service.

Stryvar also uses Arvow for search-optimisation and publishing workflows.

Service providers

Who may receive information

Stryvar may share only the information needed with website-hosting, payment, fulfilment, delivery, email, IT-security, analytics and professional-service providers, and with authorities when required by law. Stryvar does not sell personal information.

Location

Overseas processing

Some service providers may store or process information outside Australia. The countries involved depend on the providers used at the time. Contact Stryvar if you need current details about an overseas disclosure relevant to your information.

Storage

Retention and security

Stryvar keeps information only for as long as reasonably needed for support, records, dispute handling, security and legal obligations. Once online ordering is enabled, this may also include order and return records. Reasonable technical and organisational safeguards are used, but no internet service can guarantee absolute security.

Your information

Access and correction

You can ask to access or correct personal information Stryvar holds about you. Use the support form, select “Privacy request” and provide enough detail to identify the relevant records.

Questions or concerns

Contact Stryvar about privacy

Use the support form to raise a privacy concern. Stryvar will review the request and respond within a reasonable time. General privacy-policy guidance is available from the Office of the Australian Information Commissioner.

Policy changes

Updates

This policy will be updated when information-handling practices or service providers materially change. The latest revision date appears above.